Terms & Conditions

Terms and Conditions

1. Service Overview:

• Webmate offers website design, development, hosting, and related services to clients as outlined in the selected subscription package.

2. Client Responsibilities:

• Clients are responsible for providing accurate and complete content, including text, images, and any specific requirements, within a reasonable timeframe to avoid delays.

3. Payment:

• Clients agree to the pricing and payment terms outlined in their selected subscription package.
• To initiate their project, clients will be required to load their credit card details securely through a PayFast link provided by Webmate to pay for the first month's subscription.
• After the initial payment, the client's credit card will be securely stored and automatically billed the same amount monthly thereafter.
• Failure to make timely payments may result in the suspension or termination of services.

4. Website, Domain, and Hosting:

• Clients understand that the website, domain, and hosting services provided by Webmate are part of the subscription service, and access is available as long as the subscription remains active. Should the subscription end, these services will be deactivated. Clients may transfer the domain if they wish.

5. Cancelation and Refunds:

• Clients may terminate the subscription with a 30-day notice period. After the notice period, services will be deactivated.
• Subscriptions can be terminated after completing a minimum three-month commitment period, aligning with the contractual duration. This flexibility allows clients to reassess their subscription after the initial period, ensuring that they have the option to make informed decisions about the continuation of services based on their evolving needs.
  ‍

6. Confidentiality:

• Webmate and the client agree to keep confidential any proprietary or confidential information shared during the course of the project.

7. Legal Compliance:

• Both parties agree to comply with all applicable laws and regulations in the execution of the services.

8. Dispute Resolution:

• In the event of a dispute, both parties agree to engage in good faith negotiations to resolve the issue.
• If resolution cannot be reached, the matter may be pursued through legal channels.

9. Modifications to Terms:

• Webmate reserves the right to update or modify these terms and conditions at any time.
• Clients will be notified of any changes, and continued use of services implies acceptance of the modified terms.

By engaging in services with Webmate, clients acknowledge and agree to these terms and conditions.

‍